Frequently Asked Questions

Everything you need to know about your beauty essentials.

Are your products cruelty-free?

Yes, at Design Essentials, we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and are calculated at checkout.

Are your beauty tools covered by a warranty?

All Design Essentials electronic beauty tools come with a one-year limited warranty covering manufacturing defects from the date of purchase.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.