Returns & Exchanges

At Design Essentials, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return policy on all hair care and styling products.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to begin the return process.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all bottles are tightly sealed to prevent leaks during transit.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing